WonderDesk SQL Help Desk Software Screenshots
Control Panel - Database Editor

From this page, the administrator has some powerful tools at his/her disposal.  The SQL type and settings can be defined very easily. The Database Editor is an easy way to customize your WonderDesk. From here you can add, modify, or remove fields from the WonderDesk. They can be drop downs, check boxes, radio buttons, text fields, text area fields, etc.  The Database Editor also lets you view, add, modify, delete, or search any data.  The SQL Monitor tool allows you to enter in standard SQL commands to do mass changes or updates to the data. It can also be used to get info, or anything that an SQL database can do.  The Import feature allows you to import data from an older WonderDesk version or your own custom data (like Active Directory).