WonderDesk SQL Help Desk Software Screenshots
Control Panel - Template - Language Editor

Along with the HTML editor, and advanced Global code editor, the Language Editor allows you to easily reword anything you'd like.  The advantage is, you only have to do it in one location, and it will update all incidences of it throughout the WonderDesk. All web displayed words have been extracted and placed into this Language Editor.  This also allows the WonderDesk to be translated into many different languages.  Currently, the WonderDesk is translated into: Spanish, French, Italian, German, Portuguese, Danish, Dutch, Korean, Arabic, Finnish, Japanese, and Swedish. Customers and technicians can change languages on the fly.