WonderDesk SQL Help Desk Software Screenshots
Control Panel - Template Editor

This is probably the most powerful tool in the control panel.  Every WonderDesk page is template driven. Although changes are not necessary, the HTML template editor allows you to make changes easily to the appearance and functionality. The templates are about 95% HTML with a little bit of our special template tags, which are very easy to learn.   Anyone with HTML skills will be right at home here. Even if you don't have HTML skills, many times, it's just a matter of copy/paste/rename.

The templates are also "smart" templates and allow for "if statements" to perform some fun functionality.  For example, if the customer is a business associate, then show these fields, otherwise show those fields, or use this background color or that logo. "If", "else", "unless" and even math calculations can be used.

The best part is, ANY changes to ANY area of the WonderDesk control panel (whether it's control panel settings, database changes, language changes, or templates) will be retained from one version to the next!  That's right, upgrading takes only a few minutes, and your custom changes will be retained.