When you log into the WonderDesk, it creates a user session that is allowed to stay logged in for x amount of time. The time frame is configurable in the control panel. You will notice as you are logged in that in the URL it contains something like uid=Joetech.9591272501452
As a technician, it’s a very good idea for security reasons to click the "Log Off" link when you are done. It stops that user session, and allows no possible way for someone to use your browser or URL’s to gain access to the WonderDesk.
The "Log Off" link stops that user session and takes you to the designated URL that is specified in the control panel.